Pre-Orders FAQs

What are Pre-Orders and how do I place them?

Pre-ordering is a way for you to reserve a copy or copies of upcoming releases.

To place a pre-order simply contact us with your list of comics you’d like pre-ordered, we’ll then confirm all the details with you before sending you an invoice.

I’d like to pre-order a specific issue but can’t find it listed?

We can provide pre-orders for any soon to be released comic available from Marvel Comics, DC Comics, Image Comics or any other publisher available through Diamond Comics Previews and DC Connect.

Diamond Comics Previews and DC Connect list comics due for release within the next two months, if the issue you’re after isn’t listed it’s possible the pre-order phase for the comic has already passed… or it hasn’t yet been made available for pre-order.

Please contact us if you’re unable to find a specific pre-order issue, we’ll be happy to see if we can find out more details for you.

Why do prices on Diamond Comics Previews and DC Connect differ to in store prices?

Diamond Comics Previews and DC Connect are located in the USA and display retail prices in US Dollars excluding international shipping and GST.

For example, we sell standard edition comics with a US Retail Price of US$3.99 on Diamond Comics Previews and DC Connect for NZ$9.99

  • US Retail Price: US$3.99
  • US/NZ Exchange: US$3.99 = NZ$6.38*
  • International Shipping: NZ$2.50
  • Subtotal: NZ$8.88
  • Plus GST: NZ$1.33
  • Total: NZ$10.21
  • Our Retail Price: NZ$9.99

*Calculated at an exchange rate of US$1.00 = NZ$1.60.

How do I pay for my pre-orders?

Once you’ve sent us your pre-orders list we’ll put together an invoice and email it to you.

Your invoice will either include our bank details so you can complete your order using your own online banking, or a ‘Pay’ link that will take you to our checkout where you can complete your order using PayPal or your credit card.

What happens if an issue I’ve pre-ordered is delayed or cancelled by the publisher?

In the event of any issue being delayed or cancelled we will email you to let you know the issues status.

If an issue is delayed but has a new scheduled release date, we will confirm with you that you would still like to pre-order a copy and update your scheduled shipping date.

If your pre-order has already been paid for and you decide you no longer wish to receive it, we will refund you payment in full.*

If an issue has been cancelled we will advise you of the cancellation and refund any payments already made.* (*Payments made for orders that included other items will receive partial refunds to the value of the delayed or cancelled issues plus any additional shipping fees that were applied.)

Can I order more than one copy of a comic I pre-order?

In most case you are welcome to order as many copies of any pre-order issue you would like. Simply let us know how many copies you would like to pre-order when you send us your list.

Occasionally due to limited availability we will limit an issue to one copy per customer.

How will you ship my comics and how much does shipping cost?

Every comic you order from us comes in a fresh comic book bag and board. All comic book orders are bagged and boarded and wrapped together in a secondary poly bag to protect against the elements during shipping. Your order is then packed in a tough cardboard book mailer, providing extra protection for those delicate corners.

If you pre-orders cart total is NZ$250 or more and you decide to have your pre-orders shipped together they will ship for FREE!

Pre-Orders are shipped using our standard shipping rates:

The following examples are based on orders shipping within New Zealand for standard sized comic books only; double-sized comics, graphic novels and comic book supplies may alter shipping costs due to size and weight.

  • 1-2 Comics – NZ Post Courier $5.20
  • 3-8 Comics – NZ Post Courier $7.20
  • 9-12 Comics – NZ Post Courier $9.70

An additional fee of $3.90 applies for rural delivery.

You will be provided with several shipping options during checkout, these include:
  • NZ Post Economy
  • NZ Post Courier
  • NZ Post Post Express

When will my pre-orders be shipped to me?

Your pre-orders will ship to you as soon as they arrive in stock.

Are you able to send pre-orders internationally?

We are happy to send pre-orders internationally though international shipping costs apply. If you are based outside New Zealand please contact us prior to placing your pre-order order.

Still have questions? Please check our FAQ page or contact us and we’ll get back to you ASAP.